Privacy policy

Privacy policy

  1. Online Shop & Payment
    Description and purpose

    We use your personal data to process your online purchases (your orders and returns are processed through our online services) and to send you delivery status notifications or notifications in case of problems with the delivery of your items. We use your personal information to process your payments. We also use your data to process complaints and product warranty claims. Your personal data is used to establish your identity, ensure that you are of legal age for online purchases, and match your address with external partners. We aim to offer you multiple payment methods and undertake analysis to determine which payment options are available to you, including your payment history and credit checks.

    If you choose to pay with one of the online payment service providers we offer as part of your order process, your contact information will be transmitted to them as part of the order triggered in this way. The personal data transmitted to the online payment service provider is mostly first name, last name, address, IP address, e-mail address, or other data required for order processing, as well as data related to the service, such as type of service, identity of the recipient, invoice amount and taxes in percent, billing information, etc.. This transfer is necessary to carry out the service with the payment method you have chosen, in particular to confirm your identity, to administer your payment and the customer relationship. However, please note: Personal data may also be transferred on the part of the online payment service provider to service providers, to subcontractors or other affiliated companies, insofar as this is necessary to fulfill the contractual obligations arising from your order or the personal data is to be processed on behalf. Depending on the selected payment method, e.g. invoice or direct debit, the personal data transmitted to the provider will be transmitted by the provider to credit agencies. This transmission serves to check your identity and creditworthiness in relation to the order you have placed. You can find out which credit agencies are involved here and which data is generally collected, processed, stored and passed on by the respective provider in the respective data protection declarations of the providers.

    Legal basis

    The legality of the transfer of data results from Art. 6 para. p. 1 lit. b) DSGVO, for the implementation of the payment method you have chosen as well as our legitimate interests according to Art. 6 para. p. 1 lit. f) DSGVO to enable a user-friendly and uncomplicated payment processing. Furthermore, our legal basis is to fulfill our purchase contract concluded with you pursuant to Art. 6 para. p. 1 lit. b) DSGVO.


    The recipient is the respective payment service provider, such as:

    American Express Services Europe Ltd, Mastercard SA,
    Visa Europe Services Inc,
    PayPal (Europe) S.à.r.l. & Cie. S.C.A.,
    Amazon Payments Europe s.c.a. (secondary to Amazon EU SARL, Amazon Services Europe SARL and Amazon Media EU SARL),
    Stripe Inc. or micropayment GmbH.
    Further notes on recipients:
    Transmission to third countries

    A transfer of data to a third country may take place.

    Duration of processing

    The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In addition, the data will be deleted if you revoke your consent or request the deletion of the personal data.

Possibility of objection

You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.

Contractual or legal obligation

There is no contractual or legal obligation for the provision of the data.